AB8 - Client Services Assistant – Ottawa International Animation Film Festival

Desired Contract Term: 26 Weeks     Start Date: June 2, 2025   End Date: November 28, 2025

Work Schedule:  4 business days / 32 hours per week in office  Work Location:  Arts Court, 2 Daly Ave

Job Summary:  : This position is funded through Ontario’s Job Creation Partnerships (see more details below).The Ottawa International Animation Festival (OIAF) is one of the leading events of its kind; with an annual attendance of 28,000 the OIAF attracts artists, producers, students, and animation fans from around the world. The Client Services Coordinator will work with the Development Manager and Industry Relations team to plan and execute all aspects of the Festival related to community and business partnerships. This position involves aspects of outreach and communications, sales and advertising, events management, web content development and other tasks as required.

Responsibilities:

• Liaise with stakeholders and assist with the development, coordination, and/or delivery of partnership benefits including social media or marketing exchanges, festival passes, and other promotional items.

• Assist with a variety of event logistics tasks relating to sponsored events or other sponsorable assets.

• Ensure that the OIAF website and other relevant Festival communications have necessary and updated stakeholder information.

• Assist with coordinating the needs of stakeholders and VIPs before and during the Festival to help maintain good relationships.

• Assist in the preparation of correspondence, data management, and other clerical support tasks as needed.

• Assist in stakeholder appreciation outreach and reports after the Festival.

• Collaborate with other staff in different capacities as they arise.

Skills and Qualifications:

• Strong listening and relationship management skills.

• Great problem-solving and prioritization abilities with excellent analytical skills and attention to detail.

• Effective organizational skills and capacity to take initiative.

• Strong computer literacy: ability to quickly learn new programs/platforms and take initiative to troubleshoot.

• Excellent communication skills in English (verbal and written).

• Related experience is an asset.

Learning Opportunities and Additional Benefits

• Work behind the scenes of a dynamic, local film festival.

• Learn and/or level up your proficiency in platforms like Airtable, Eventive, Quickbooks, Stripe, Eventival, and more.

• Dedicated in-house seminars to learn about all aspects of event management.

• Meet people within the local, Canadian, and international film industry.

Additional Qualifications Required:

Candidate eligibility for JCP is determined according to the following criteria:

1. An unemployed job seeker or those employed less than 20 hours per week.

2. A permanent resident living in Ontario who is legally authorized to work in Canada.

3. Meet at least 1 of the following criteria:

4. Has an established Employment Insurance (EI) benefit period.

5. Previously established an EI benefit period that has ended within the previous 60 months.

6. Paid employee EI premiums (e.g. Box 18 on the T4) in at least 3 of the last 10 years while earnings have been at least $2000 in each of those years.

7. Received the Employment Insurance Emergency Response benefit (CERB) within the previous 60 months.

NOTE: Persons currently enrolled in full-time academic studies are not eligible for consideration. Those who qualify to establish an Employment Insurance (EI) claim must do so prior to being considered for JCP participation.

Remuneration:

$688 per week paid biweekly by the Province of Ontario (average hourly rate: $21.50 based on 4 days/32 hours).

What’s Next?

Forward your resume and cover letter to jobs@ottawafestivals.ca. Please note, only selected candidates who meet the JCP eligibility criteria will be contacted for an interview; applicants must indicate how they meet the eligibility in their email and/or cover letter. To learn more about the JCP program, please visit:  http://www.ottawafestivals.ca/jobs/jcp-overview/. Ottawa Festivals welcomes and encourages applications from all eligible individuals. We are recruiting for a current vacancy in JCP but this process may also be used to fill future JCP opportunities over the next 6 months.