JA3-Box Office Assistant-Ottawa Jazz Festival

POSITION: JA3 – Box Office Assistant –Ottawa Jazz Festival

DESIRED CONTRACT TERM: 26 Weeks     START DATE: ASAP          END DATE: Initial term approved to the Province of Ontario’s current fiscal year end, March 31, 2023.  Additional weeks, ending after 26 weeks in total, is pending the approval of Ottawa Festivals’ fiscal year (2023-2024) JCP program agreement.

WORK SCHEDULE:  4 business days / 32 hours per week                       WORK LOCATION:  Hybrid: Own home and office

JOB SUMMARY:  Provides assistance to the Box Office Coordinator pertaining to ticket and membership sales, information calls, mail-outs, and on-site box-office duties.


  • Answer the phones to provide assistance, information and sell tickets.
  • Process purchases and print, mail or set aside for pick up.
  • Update and maintain the database.
  • Complete all tasks necessary to operate the on-site and office box office.
  • All other duties as assigned.


  • Should have training or previous experience in administration and customer service.
  • Must possess strong written and verbal skills in English and French.
  • Must be able to meet deadlines and perform under pressure.
  • Must be computer literate.



Eligible to participate in Ontario’s Job Creation Partnership (JCP) program by meeting the following criteria:

  • An unemployed job seeker or those employed less than 20 hours per week (part-time students and graduates may apply)
  • Live in Ontario
  • Legally authorized to work in Canada
  • Have one, or both, of the following criteria:
  1. Established an Employment Insurance (EI) benefit claim (regular or maternity/parental benefits ONLY)
  2. Paid employee payroll premiums, i.e., employed in Canada, in five of any of the last ten years.


$620 (gross) per week for 32 hours ($19.375 average per hour) provided by the Province of Ontario.


Forward your resume and cover letter to [email protected] Please note, only selected candidates who meet the JCP eligibility criteria will be contacted for an interview; applicants must indicate how they meet the eligibility in their email and/or cover letter. To learn more about the JCP program, please visit:  https://www.ottawafestivals.ca/jobs/jcp-overview/. Ottawa Festivals welcomes and encourages applications from all eligible individuals.