CC3-Box Office Assistant-Ottawa Children’s Festival de la Jeunesse

Position: CC3 – Box Office Assistant – Ottawa Children’s Festival de la jeunesse

Contract Length: 26 Weeks (six months)                      Start Date: ASAP                End Date: After 26 weeks

Work Schedule:  4 business days / 32 hours per week                              Work Location:  Downtown Office

Job Summary: Reporting to the Artistic Producer, Festival Coordinator and Box Office Coordinator, provides assistance to the Box Office Coordinator pertaining to ticket and membership sales, information calls, mail-outs, and on-site box-office duties.


  • Respond to phone inquiries to provide information and/or sell tickets.
  • Process purchases and print, mail or set aside for pick-up.
  • Update and maintain the database.
  • Complete all tasks necessary to operate the on-site and office box office.
  • All other duties as assigned.

Skills and Qualifications:

  • Should have training or previous experience in administration and customer service.
  • Must possess strong written and verbal skills in English, French is a strong asset.
  • Must be able to meet deadlines, perform under pressure, and be a team player.
  • Must be computer literate.

Additional Qualifications Required:

Eligible to participate in Ontario’s Job Creation Partnership (JCP) program by meeting the following criteria:

  1. An unemployed job seeker or those employed less than 20 hours per week (part-time students and graduates may apply)
  2. Live in Ontario
  3. Legally authorized to work in Canada
  4. Have one, or both, of the following criteria:
  •  Established an Employment Insurance (EI) benefit claim (regular or maternity/parental benefits ONLY)
  • Paid employee payroll premiums, i.e., employed in Canada, in five of any five of the last ten years while earning an annual income of at least $2000 (gross).


$620 (gross) per week for 32 hours ($19.375 average per hour) provided by the Province of Ontario.

What’s Next?

Forward your resume and cover letter to [email protected]. Please note, only selected candidates who meet the JCP eligibility criteria will be contacted for an interview; applicants must indicate how they meet the eligibility in their email and/or cover letter. To learn more about the JCP program, please visit: Ottawa Festivals welcomes and encourages applications from all eligible individuals.