AB8-Box Office Coordinator-Ottawa International Animation Festival

Position: AB8 – Registration and Box Office Coordinator- Ottawa International Animation Film Festival

Contract Term: 26 Weeks Start Date: ASAP End Date: After 26 weeks

Work Schedule: 4 business days / 32 hours per week Work Location: Arts Court, 2 Daly Ave

Job Summary: The Ottawa International Animation Festival (OIAF) is one of the leading events of its kind in the world. It’s an annual five-day event with a total attendance of 28,000 attracting artists, producers, students and animation fans from around the world. Like working with people, organizing and databases? This job is for you. The OIAF Registration and Box Office Coordinator will work with artists, animation industry and the general public to handle pass and ticket sales. You will follow a set of daily tasks to process sales, liaise with customers and make the passes. During the Festival you will work with a team of volunteers to arrange for pass pickup and on-site sales.


  • Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, and take orders
  • Reach out to elementary and high school teachers and students to promote school outreach events
  • Coordinate Kids Jury and Teen Jury applications and selections
  • Help with the logistics and promotion of Kids Day
  • Update the organization’s databases, including the Canadian Animation Directory
  • Ensure the office is well-organized, clean and free of clutter
  • Direct all inter-office communications, answer phones, receive deliveries, etc.
  • Work with other staff and take on other appropriate projects
  • Assist with volunteer check-in and direction

Skills and Qualifications:

  • Excellent communication and people skills (verbal and written)
  • Good organizational skills and initiative
  • Attention to detail and accuracy
  • Experience in event and project management
  • Experience working in customer service
  • Able to consistently meet deadlines
  • Adaptability and a positive attitude
  • Strong computer skills: ability to quickly learn new programs/platforms and take initiative to troubleshoot

Learning Opportunities and Additional Benefits

  • Work behind the scenes of a dynamic, local film festival
  • Learn and/or level up your proficiency in platforms like Airtable, Eventive, Quickbooks, Stripe, Eventival, and more
  • Dedicated in-house seminars to learn about all aspects of event management
  • Meet people within the local, Canadian, and international film industry

Additional Qualifications Required:

Eligible to participate in Ontario’s Job Creation Partnership (JCP) program by meeting the following criteria:

  • An unemployed job seeker or those employed less than 20 hours per week (part-time students and graduates may apply)
  • Live in Ontario
  • Legally authorized to work in Canada
  •  Have one, or both, of the following criteria:
  1. Established an Employment Insurance (EI) benefit claim (regular or maternity/parental benefits ONLY)
  2. Paid employee payroll premiums, i.e., employed in Canada, in five of any of the last ten years.


$662 (gross) per week provided by the Province of Ontario ($20.6875 based on 32 hours per week).

What’s Next? Forward your resume and cover letter to [email protected]. Please note, only selected candidates who meet the JCP eligibility criteria will be contacted for an interview; applicants must indicate how they meet the eligibility in their email and/or cover letter. To learn more about the JCP program, please visit: https://www.ottawafestivals.ca/jobs/jcp-overview/. Ottawa Festivals welcomes and encourages applications from all eligible individuals.