Approximately 420 local tourism industry insiders will gather on the evening of Wednesday, October 27 at Algonquin College’s School of Hospitality & Tourism to celebrate the achievements of front-line staff at the 15th annual Stars of the City Recognition Evening.
Winners will be announced from among 24 finalists in 8 award categories and one ultimate “Star of the City 2010” will be named at the end of the evening. A total of 1,250 nominations were received from residents and visitors to the region over the past year, representing front-line staff from 81 businesses. A list of finalists and award sponsors can be found at www.starsofthecity.ca/recognition.htm
“Ottawa Tourism, through its Stars of the City program, recognizes, motivates and encourages our front-line colleagues—including desk clerks, concierges, servers, guides and others—to leave our visitors ‘wowed,’ as it’s their individual and collective efforts that can turn a good vacation into a great one,” says Noel Buckley, President and CEO of Ottawa Tourism.
Ottawa Tourism is able to administer and promote the Stars of the City program thanks to the participation of various sponsors. “We are grateful to the Stars of the City sponsors that share our belief in the importance of excellence in customer service,” says Buckley. “Ottawa Tourism simply could not run the Stars program without their support.”
Category winners receive a beautiful award along with a $250 gift certificate courtesy of the Rideau Centre. The overall 2010 Star of the City receives another $250 gift certificate from the Rideau Centre and an all-inclusive trip for two to the sunny south courtesy of the Ottawa Gatineau Hotel Association.
The venue sponsor, Algonquin College, School of Hospitality and Tourism, involves many students—enrolled in the Chef Training, Culinary Management, Bartending, Sommelier, Hotel and Restaurant Management, and Event Planning programs—in the production of the event and professors and support staff also contribute its success.
Each spring, a Star of the City Conference and Trade Show provides a half-day of customer service training coupled with a trade show to highlight new products and experiences in the local tourism industry.
Ottawa Tourism provides destination marketing, strategic direction and leadership in cooperation with members and partners to service the travel media and attract visitors, tours and conventions to Ottawa and Canada’s Capital Region. Its vision is to build recognition of Ottawa as an outstanding four-season tourism destination.