BA7 – Site Operations Assistant – RBC Ottawa Bluesfest

BA7 – Site Operations Assistant – RBC Ottawa Bluesfest

Desired Contract Term: 26 Weeks

Anticipated Start Date:  February 11, 2019 (flexible)

End Date: Approved to the Province of Ontario’s current fiscal year end March 31, 2019.  Desired additional weeks, ending August 9, 2019, is pending the approval of Ottawa Festivals’ fiscal year (2019-2020) JCP program application to the Province.

Job Summary: Assists the Director of Operations with festival operational issues, logistical needs, and office administration.  Reports to and works directly under the supervision of the Director of Operations and Site Operations Manager.

Office Location:  Westboro

Job Responsibilities:


  • Responsible for ordering on-site supplies such as motorized vehicles and beverages
  • Review and help prepare the Emergency Preparedness Plan for the current festival year
  • Work with signage and graphics team to prepare festival site for all necessary signage
  • Assist with setting up the on-site administrative office
  • Assist with setting up logistical and operational aspects of the festival site, prior to and during the festival
  • Assist in overseeing a team of volunteers (gates, signage) throughout the festival period


  • Responsible for assisting with vendor paperwork, contract review, collecting/applying payments in vendor database
  • Assist with coordinating vendor logistics/setup and other logistics needs onsite as assigned
  • Post-festival: ensure payments are in and tracking is completed for 2019 season. Responsible for sourcing and acting as liaison for all food concessionaires, craft artisans and vendors
  • Work closely with suppliers and sponsors to ensure that contractual obligations are being met
  • Work on annual community initiatives that will culminate at the festival

Office Administration:

  • Become knowledgeable about festival norms, procedures, and policies
  • Answer phone calls & emails relating to general inquiries about the festival and redirect/escalate to other staff when applicable
  • Consistently provide knowledgeable, empathetic service to patrons via walk-in, phone, email, or other forms of contact
  • All other related duties as required

Skills Required:

  • Strong organizational skills and ability to prioritize
  • Proven success multi-tasking in a high pressure environment
  • Proven ability to think creatively and strategically
  • Working knowledge of POS systems
  • Ability to work independently as well as within a team
  • Excellent written and oral communication skills
  • Bilingualism is an asset
  • Advanced knowledge of MS Office & Google Apps
  • Eligible to participate in Ontario’s Job Creation Partnership (JCP) program by meeting the following criteria:
  1. You are a resident, living in Ontario
  2. You are not a full time student (part time student is allowable)
  3. You are not leaving employment to participate; you can continue with part time work up to 20 hrs/week
  4. You also must meet at least one of the following criteria:
    – Previously employed in Canada in any five of the last ten years and earned income in excess of $2000, OR
    – Previously established a Service Canada Employment Insurance benefit claim: regular benefits within the last three years or maternity/parental within the last five years

What’s offered?

Program participants are offered positions of 30 hours per week (4 days per week) and are provided a payment of $423 per week ($14.10 per hour) by the Province of Ontario.

What’s next?

Forward your resume and cover letter to [email protected]. Please note, only selected candidates who meet the JCP eligibility criteria will be contacted for an interview; applicants must indicate how they meet the eligibility in their email and/or cover letter. To learn more about the JCP program, please click here

The Ottawa Bluesfest is committed to building an inclusive workforce reflecting the demographics of a Canadian society. The organization has also developed policies and procedures in order to ensure a barrier-free selection process and workplace.