BA6 – I.T. Assistant – RBC Bluesfest
Desired Contract Length: 26 Weeks
Anticipated Start Date: ASAP
End Date: After 26 weeks
Work Schedule: Full Time – 4 business days (32 hours per week)
Work Location: Westboro
Job Summary: The I.T. Assistant will report to and work with the Technical Operations Manager to support desktop computing and network operations by coordinating, reviewing, and performing various tasks as required, as well as assisting with the administrative operations of the networks.
The I.T Assistant will help coordinate, review and perform repairs and maintenance on various systems. The I.T. Assistant will help develop and maintain technical documentation, user guides, wikis and equipment inventories. Ideally the Assistant will be able to install and terminate Ethernet cabling and the have ability to troubleshoot existing structured cabling. Experience with Cisco, MikroTik and Ubiquiti Network (UniFI) gear would be an asset. Activities include:
- Become knowledgeable about festival norms; provide in-house I.T Support to Festival Staff; (i.e. internet connections, network connectivity, telephony systems, wireless communications devices, various audio equipment and audio/video conferencing systems) as well as provide input on IT telecom guidelines and policies.
- Deploy and maintain festival computers, related software and application support; audit and verify software installations;
- Assist in the configuration, testing, staging and storage of festival specific Wi-Fi, VoIP and IP camera equipment;
- Help develop robust network festival site plan
- Assist with setting up onsite network administration, deployment, maintenance and of various network components;
- Work with on-site contractors to manage wireless/wired networks; assist with the I.T. Volunteer Team, liaise with the volunteer team leaders;
- Will work alongside the festival’s on-site IT field team to help design and deploy the mixed wireless and wired network including VoIP Telephones, Point-of-Sale systems, IP Cameras and distributed and mesh Wi-Fi networks
- Follow through on I.T. wiki development; maintain inventory control of all I.T related equipment and tools;
- Other duties as required.
Skills and Qualifications:
- Detail orientated with organizational and administrative skills; network trouble-shooting skills;
- Excellent oral and written communication skills; ability to prioritize and multi-task, and meet deadlines in a busy environment;
- Excellent interpersonal/people skills; ability to work flexible hours; some heavy lifting will be required;
- Knowledge of IP Telephony, Networking, IP Cameras and IP Addressing; FreeBSD/linux/unix/ (installing, configuring, working in command line environment);
- Assets include: Event management experience, access to a reliable vehicle is an asset;
Additional Qualifications Required:
Eligible to participate in Ontario’s Job Creation Partnership (JCP) program by meeting the following criteria:
- You are a resident, living in Ontario.
- You are not a full time student (part time students are eligible).
- You are not leaving employment to participate (working less than an average of 20 hrs/week is considered unemployed.
- You also must meet, and provide documentation for, at least one of the following criteria:
1) Previously employed in Canada in any five of the last ten calendar years and earned income in excess of $2000 in each year, OR
2) Previously established an Employment Insurance benefit claim (regular benefits within the last three years or maternity/parental within the last five years
$17.50 per hour for 32 hours per week – $560 (gross per week) provided by the Province of Ontario.
Forward your resume and cover letter to [email protected]. Please note, only selected candidates who meet the JCP eligibility criteria will be contacted for an interview; applicants must indicate how they meet the eligibility in their email and/or cover letter. To learn more about the JCP program, please visit: https://www.ottawafestivals.ca/jobs/jcp-overview/. Accommodations are considered upon request for candidates taking part in the selection process
The Ottawa Bluesfest is committed to building an inclusive workforce reflecting the demographics of a Canadian society. The organization has also developed policies and procedures in order to ensure a barrier-free selection process and workplace.